Data Controller

Felya Kozmetik Sanayi ve Tic. Inc.

Affiliates/Subsidiaries
As Fiolas, within the framework of our activities arising from the Law on the Protection of Personal Data No. 6698 (“KVKK”) and legal regulations, we have hereby published this Personal Data Processing Clarification Text (“Clarification Text”) in order to enlighten the data owner regarding the processing, storage and transfer of your personal data. we prepared.

In addition to these, detailed information about the cookies and SDKs used in case you visit our website, mobile site and/or mobile application can be found in the Cookie Policy . Personal data processed through these are explained in this Clarification Text.

The Clarification Text will be valid as of the date of its publication by Fiolas. Fiolas may make changes to the Clarification Text at any time if necessary. Changes to be made become effective immediately upon publication of the Clarification Text at https://www.Fiolas.com/kisisel-verilerin-korunmasi .

Contacts

customers

Online Users

Employee / Interns / Shareholders

Employee Candidates

Partner Officers and Employees

Supplier Employees

Supplier Authorities

Potential Partner Official/Employee

Supplier Candidate/Supplier Candidate Employee

passengers

Storage of Personal Data, Your Rights and Application

Storage and Disposal

Your rights

Application

Commercial Electronic Messages

Commercial Electronic Message Illumination Text

Cookie Policy

Felya Kozmetik Sanayi ve Tic. Inc. As (“ Fiolas ”), we use cookies in some areas of our website (“ Site ”) and our mobile application (collectively referred to as “ Platform ”). In addition, SDKs (Software Development Kit) with similar functions to the cookies used on the Site are also used in our mobile application. This Cookie Policy (“ Policy ”) is valid for the Platform managed by Fiolas and cookies and SDKs will be used as described in the Policy.

Information on Cookies Used on Our Platform

Cookie service provider Cookie name Cookie definition Cookie type Cookie duration
.Fiolas.com Required to identify requests from the same browser during a limited session period while browsing the website. absolutely necessary During the session
.Fiolas.com It is used to limit the collection of data on high-traffic websites and to reduce the request rate. Performance 10 minutes
.Fiolas.com It is used to find a top-level domain for the website user. Performance During the session
.Fiolas.com It is used as a unique user identifier. Performance 6 months
.Fiolas.com This cookie associated with the Tealium data platform; used for internet analysis. Performance 1 year
.Fiolas.com It is used to distinguish users by assigning a randomly generated number as a customer identifier. Performance 2 years
.Fiolas.com It is used to assign a unique value for each page visited. Performance 1 day
.Fiolas.com With this cookie, which is used when the user fills out the survey in the “Feedback Survey Tool”, it is ensured that the survey does not appear in front of the user again. Functional 1 year
.Fiolas.com Live chat widget cookies; Zopim Live Chat ID is used to identify the device during user visits. Functional 1 year
.Fiolas.com It is used to support the functionality of Hotjar. Functional 1 day
.Fiolas.com It is used to determine which ads are shown to the user. targeting A few seconds
.Fiolas.com Advertisements that the site owner can generate income from is a related cookie. targeting 2 years
.Fiolas.com It is used by Facebook to deliver a range of advertising products from third-party advertisers, such as real-time bidding. targeting 3 months
.Fiolas.com It is used to determine which ads are shown to the user. targeting A few seconds
      targeting 3 months
      targeting 2 years
.doubleclick.net It can be used to serve user-targeted ads or to limit the number of ads displayed to the user. targeting 18 months
.doubleclick.net It can be used to serve user-targeted ads or to limit the number of ads displayed to the user. targeting 2 months
.facebook.com Facebook, as a third-party server provider, collects data about users through widgets such as the “Like” button found on most websites. These collected data; used for targeted advertising. targeting 2 months
.facebook.com Facebook, as a third-party server provider, collects data about users through widgets such as the “Like” button found on most websites. These collected data; used for targeted advertising. targeting 3 months
.facebook.com Facebook, as a third-party server provider, collects data about users through widgets such as the “Like” button found on most websites. These collected data; used for targeted advertising. targeting 2 months
.google.com It is used to deliver personalized advertising based on recent searches and previous interactions. targeting 2 months
.google.com It is used to deliver personalized advertising based on recent searches and previous interactions. targeting 2 months
.google.com It is used to deliver personalized advertising based on recent searches and previous interactions. targeting 6 months
.google.com It is used to deliver personalized advertising based on recent searches and previous interactions. targeting 2 months
.google.com It is used to deliver personalized advertising based on recent searches and previous interactions. targeting 2 months
.google.com It is used to deliver personalized advertising based on recent searches and previous interactions. targeting 2 months

Cookies;

  • To perform the basic functions required for the Platform to work.For example, Fiolas members do not lose the products in the shopping cart during their visit. The logged in members do not need to enter passwords again while visiting different pages on the Platform.
  • To analyze the Platform and improve its performance.For example, the integration of different servers that the Platform runs on, determining the number of visitors to the Platform and adjusting performance accordingly, or making it easier for visitors to find what they are looking for.
  • To increase the functionality of the Platform and to provide ease of use.For example, sharing to third-party social media channels through the Platform, remembering the username information or search queries in the next visit of the visitor visiting the Platform.
  • To perform personalization, targeting and advertising activities.For example, displaying advertisements related to the interests of the visitors on the pages and products viewed by the visitors.

used for the purposes.

Technical cookies, in order to present the Platform to you in a functional way, are subject to Article 5 of the Law No. 6698 on the Protection of Personal Data (“KVKK”). While other cookies are processed based on the legal reasons stated in Article 5 of the KVKK, “it is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract”. Your approvals in your cookie preferences, which are stated in the article of “Mandatory data processing for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject” and how it will be managed within the scope of this Policy, are processed based on legal reasons.

Management of Cookies

Browsers usually accept cookies automatically. The use of cookies is not mandatory to use our website, but if you set your browser not to accept cookies, the quality of your user experience may decrease and various functions of our sites may be impaired. In particular, technical cookies enable the Platform to perform its basic functions (For example, if you change the page when you add a product to the cart, the product you add can continue to appear in your cart, the information you enter to log in to the Platform is transferred to Fiolas internet servers, allowing you to enter the Platform, if you prefer. saving your information, etc.). Since technical cookies enable the Platform to work technically, if you turn them off, some functions on the Platform may not work properly.

your browser; You can configure it to block cookies for all or specific sites, to alert when a cookie is set, to block third-party cookies, or to count all cookies as session cookies. In addition, you can delete cookies through your browser or view the list and values of cookies stored in your browser. For detailed information about the cookie management functions of your browser, please click on the relevant link below and get information from your browser’s website.

Google Chrome

 

Mozilla

 

Apple Safari

 

Opera Safari

 

Microsoft Explorer

 

Also;

  • Click to turn off Cookies managed by Google Analytics.
  • Click here to manage the personalized advertising experience provided by Google.
  • Preferences in terms of cookies used by many companies for advertising activities can be managed through Your Online Choices .
  • The settings menu of the mobile device can be used to manage Cookies on mobile devices.

For more detailed information about cookies, you can visit https://www.aboutcookies.org or https://www.youronlinechoices.eu/ or use the “Privacy Badger” application ( https://www.eff.org/ en/privacybadger ).
Fiolas uses cookies within the scope of the Clarification Text in addition to the Policy and reserves the right to change the terms of use regarding cookies and the Cookie Policy.

Consent Text Regarding the Processing of Personal Data

Our company Felya Kozmetik Sanayi ve Tic. Inc. (“Fiolas” is a brand of Felya Kozmetik Sanayi ve Tic. A.Ş..) We would like to inform you about the activities carried out on the internet sites. There is no membership requirement to be able to shop on Fiolas, an electronic commerce platform. Therefore, membership on our platform is not offered as a service condition. Unlike the option to shop without being a member, the membership option; It is designed for users who want to get a personalized service by following and evaluating their habits, shopping history and reviews. In order to offer these personalized advantages, some of your personal data may need to be processed for the purposes specified below, shared with our contracted professional business partners, and recorded in our programs and/or systems provided by our technology suppliers. Some of your personal data that needs to be processed in order to ensure the satisfaction of our customers; Since it is not within the scope of the data processing conditions in the Law on the Protection of Personal Data and not subject to consent, it is only subject to the express consent of our customers. If you do not want to give consent, you can shop without registering on our site with the “Continue Without Membership” option.

Depending on your express consent;

  1. Processed Personal Data and Collection Methods:
    Your identity information (name, surname, date of birth, nationality, TR identity number, gender, passport validity date, passport number), contact information (e-mail address, billing and delivery addresses, mobile phone numbers) shared by our Customers online and/or through printed forms. phone number); Your customer transaction information (demand information, order information, billing information, customer comments, miles&smiles number, hes code), financial information (credit card information), marketing information (cookie records, shopping history, explicit or implicit user ratings) collected during your use of our website ), transaction security information (IP Address Information, Website Login and Exit Information, User Name Information, Password Information, Traffic Data such as Connection Time / Duration) and the location that can be collected according to your preferences in your internet browser and/or our company’s mobile application or your internet browser while using our website. your data will be processed.
  2. Processing Purposes and Legal Reasons of Processed Personal Data:
    Your personal data listed above, if you consent to become a Fiolas member; creation of advertisements, promotions and campaigns tailored for you, cross-selling, target audience determination, executing activities to increase your user experience by tracking your customer movements, improving the functioning of Fiolas’ website and mobile application and personalizing it according to customer needs, direct and indirect marketing, Fiolas, including for the purposes of conducting personalized marketing and remarketing activities, conducting personalized segmentation, targeting, analysis and internal reporting activities, planning and executing market research, customer satisfaction activities, and customer relationship management processes. and Fiolas and its contracted professional business partners, planning and executing the sales and marketing processes of the products and/or services, planning the processes of creating and/or increasing loyalty to the products and/or services offered by Fiolas and its execution, within the scope of carrying out communication activities with you in all these described scopes; 5 of KVKK. 1 of the article. paragraph “explicit consent” can be processed depending on the legal reason and within the scope of the same purposes and legal reason, with third parties in the country and with the 9th paragraph of the KVKK. It can be shared with third parties abroad, our business partners/suppliers, in accordance with the rules in the article.
  3. Transfer of Personal Data Abroad:
    If you become a Fiolas member by consenting; identity (name, surname), contact (e-mail address, mobile phone number), personnel, legal action, professional experience, audio-visual records, customer, business partner transaction, customer transaction (ticket information, cargo information, membership information, order information, delivery information, comment information, payment information, bank account information, card information, billing information, amount information), marketing (campaign information, product information, gift check information) and transaction security (IP address) data, KVKK’s “Personal Information” 9 titled “Transferring Data Abroad”. Since we do not have domestic alternatives to ensure the service quality and service continuity that we offer you, by complying with the rules in the article and taking the necessary technical and administrative measures, our programs and/or systems that are located abroad and provided for our use by our cloud services infrastructure suppliers in the field of technology. ; It can be recorded for the purposes of executing information security processes, executing communication activities, executing and auditing business activities, executing goods and service sales processes, executing activities for customer satisfaction, executing customer relations management processes, executing marketing activities, executing storage and archiving activities, and tracking requests and complaints. and therefore can be transferred abroad. These companies chosen by Fiolas take data security measures in accordance with internationally accepted standards and undertake to provide the security level to their Customers, therefore Fiolas, in accordance with these standards. In addition, many international legislation regarding personal data, especially the European Union General Data Protection Regulation (GDPR), legally ensures that these data are not processed by Data Processors (companies that own the above-mentioned infrastructures) other than Fiolas’ requests and purposes. Your personal data that we transfer abroad due to the use of software provided by Data Processors, other than the above-mentioned purposes, other third parties abroad. It is not shared with individuals.
  4. Your Rights Regarding Processed Personal Data:
    11 of KVKK. within the scope of the article;
  • Learning whether your personal data is processed or not,
  • If your personal data has been processed, requesting information about it,
  • To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
  • Knowing the third parties to whom your personal data is transferred, in the country or abroad,
  • Requesting correction of your personal data if it is incomplete or incorrectly processed,
  • Requesting the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK legislation,
  • When you request the correction of incomplete or inaccurate data and the deletion or destruction of your personal data, requesting that this situation be notified to the third parties to whom your personal data has been transferred,
  • Objecting to the result in case of an adverse result by analyzing your processed data exclusively through automated systems, and
  • If your personal data is damaged due to unlawful processing, to request the elimination of this damage,

You have the rights.

By clicking the “create my account” button on the sign-up page, you will be deemed to have accepted that you expressly and without any pressure, consent to the processing of all your personal data above, limited to the processing purposes specified.

Protection of Personal Data Application Form

Protection of Personal Data Application Form

 

 

 

Felya Kozmetik Sanayi ve Tic. Inc. (“Company”) APPLICATION FORM GENERAL EXPLANATIONS To the personal data owners defined as the data subject in the Law on Protection of Personal Data No. 6698 (“KVK Law”) (hereinafter referred to as the “Applicant”), Article 11 of the KVK Law The right to make certain requests regarding the processing of personal data has been granted. In accordance with the first paragraph of Article 13 of the KVK Law; Applications regarding these rights to our Company, which is the data controller, must be submitted to us in writing or by other methods determined by the Personal Data Protection Board (“Board”). In this context, applications to be made to our Company in writing, by printing out this form; • With the Applicant’s personal application, • Via a notary public or • Signed by the Applicant with the secure electronic signature defined in the Electronic Signature Law No. 5070 and sent to the Company’s registered .kep.tr e-mail address, It can be forwarded to us by the e-mail to be sent from the e-mail address previously notified to our Company and registered in our Company’s system. Below, information regarding how written applications will be delivered to us, specific to the written application channels, is given. Application Method Address to be submitted Information to be specified in the Application Submission Personal Application (Applicant’s application with a document proving his/her identity by himself/herself) “Information Request under the Law on Protection of Personal Data” will be written on the envelope. Notification via notary public. “Information Request under the Law on Protection of Personal Data” will be written in the notification envelope. In the subject part of the “Secure electronic kep.tr e-mail”, “Personal signature” will be signed and the Data Protection Law Information Request via Registered Electronic Mail (KEP) will be written. “Personal Data Protection Law Information Request” will be written in the subject line of the e-mail, kvk@Fiolas.com, via the e-mail to be sent from the e-mail address registered in our Company’s system and previously notified to our Company. Our company will be able to take the necessary measures to request additional information to verify the identity of the Applicant in the applications to be made by the Applicant via e-mail. In addition, after the other methods to be determined by the Board are announced, our Company will announce how the applications will be received through these methods. Your applications submitted to us will be answered within thirty days from the date of receipt of your request, in accordance with the second paragraph of Article 13 of the KVK Law, depending on the nature of the request. Our answers will be delivered to you in writing or electronically in accordance with the provisions of Article 13 of the relevant KVK Law. A. Applicant contact details: A1. For Citizens of the Republic of Turkey: Name: Surname: TR Identity Number: Telephone and Fax Number: E-mail: (We will be able to respond to you faster if you specify.) Residence or Work Address: A2. For Foreigners: Name: Surname: Nationality: Passport Number/ID Number Telephone and Fax Number: E-mail: (We will be able to respond faster if you specify.) Residence or Work Address: B. Please indicate your relationship with our Company. (Like customer, business partner, employee candidate, ex-employee, third-party company employee, shareholder) ☐ Customer ☐ Visitor ☐ Business partner ☐ Other: …………………………………………………… ……….. The Unit you are in contact with in our company: ………………….………………………………… Subject: ………………… …………………..…………….…………………………………………. … ☐ My Former Employee Years I Worked : …………………………………………. ☐ Other: …………………………………………………….. ☐ I shared a job application / CV Date : ………………………………………… ……………………….. ☐ I am an Employee of a Third Party Company Please indicate the company and position information you work for ……………………………………………………………………… ……… C. Please specify your request within the scope of the KVK Law in detail: …………………..…………….……………………………….…………………… ………….…………………………………………………… ……………………………………………………………… …………………………………………………………………………………………………. ………………………………………………………………………………………………… ……… …………………………………………………………………………………………………. ………………… …………………………………………………………………………………………. …………………………………………… ………………………………………………………………. …………………………………………………………………………………………………. …………………………………………………………………………………………………. ………………………………………………………………………………………………… ……… …………………………………………………………………………………………………. ………………… …………………………………………………………………………………………. ………………..………………………..……… …….……………………………….……………………………….… …………………………………………………………………………………… ……………………… ………………………………………………………………………………………………… ……………… …………………………………………………………………………………………………. ………… …………………………………………………………………………………………………. …………………………………………………………………………………………………. ……………………………………………………………… ………………………………………………………… ……………………………………………………………………………………………… ………………………………………………… …………………………………………………………………… D. Please choose the method of notification of our response to your application: I want it to be sent to my address. I want it sent to my email address. (We will be able to respond faster if you choose the e-mail method.) I would like to receive it by hand. (In case of receipt by proxy, a notarized power of attorney or a certificate of authorization is required.) This application form has been prepared in order to determine your relationship with our Company, and to fully specify your personal data, if any, processed by our Company, so that your relevant application can be answered accurately and in a legal time. Our Company reserves the right to request additional documents and information (copy of identity card or driver’s license etc.) for identification and authorization determination, in order to eliminate legal risks that may arise from illegal and unfair data sharing and especially to ensure the security of your personal data. In the event that the information regarding your requests you submit within the scope of the form is not correct and up-to-date, or an unauthorized application is made, our Company does not accept any liability for such false information or requests arising from unauthorized applications. Applicant (Personal Data Owner) Name and Surname : Application Date : Signature